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Legal notice and privacy policy
Tiendeo Legal Notice
1.- INTRODUCTION
This legal notice contains the terms and conditions of use of the website www.tiendeo.com and of the “Tiendeo” mobile application (or app) that Tiendeo Web Marketing S.L. (hereinafter the owner) as the owner of the same, makes it available to users in order to provide information about the content, services and/or products offered by the owner or by third parties.
The main objective of the website and app is to offer the catalogs, discounts and promotions of merchants from different sectors and retail categories, as well as their store locations and contact information, among other services and information.
For more information about what Tiendeo is and what it offers, you can follow the link to the information page: https://business.tiendeo.com
2.- IDENTITY OF THE OWNER OF THE WEBSITE
In compliance with the duty of information of article 10 of Law 34/2002, July 11, regarding services of the information society and electronic commerce, we inform users of the data of the owner of the “Tiendeo” website, mobile application (or app) and the owner’s social media profiles:
- Owner: Tiendeo Web Marketing S.L.
- Registered office: Plaza Pau Vila 1, Edificio Palau de Mar (local 4B) 08039 Barcelona.
- Email address: info@tiendeo.com
- VAT Number/CIF: B-65488959
- Commercial register: Inscrita en el Registro Mercantil de Barcelona – Tomo: 42.323 – Folio: 117 – Hoja: B-403743 – Inscripción 1.
- Domain name: www.tiendeo.com
Tiendeo Web Marketing S.L. is the owner of the following domains:
- www.tiendeo.com
- www.tiendeo.fr
- www.tiendeo.it
- www.tiendeo.mx
- www.tiendeo.com.br
- www.tiendeo.com.ar
- www.tiendeo.com.co
- www.tiendeo.cl
- www.tiendeo.pe
- www.tiendeo.se
- www.tiendeo.co.za
- www.tiendeo.jp
- www.tiendeo.com.au
- www.tiendeo.com.ec
- www.tiendeo.gr
- www.tiendeo.nl
- www.tiendeo.no
- www.tiendeo.pl
- www.tiendeo.com.tr
- www.tiendeo.at
- www.tiendeo.be/fr/
- www.tiendeo.ca
- www.tiendeo.de
- www.tiendeo.dk
- www.tiendeo.fi
- www.tiendeo.co.kr
- www.tiendeo.co.nz
- www.tiendeo.sg
- www.tiendeo.co.uk
- www.tiendeo.us
- www.tiendeo.ae
- www.tiendeo.bg
- www.tiendeo.ch
- www.tiendeo.cz
- www.tiendeo.hu
- www.tiendeo.ma
- www.tiendeo.ro
- www.tiendeo.sk
- The codes of conduct to which, where appropriate, it adheres and how to consult them electronically.
3.- STATUS OF THE USER AND ACCEPTANCE OF THE CONDITIONS OF USE
The access, navigation and/or use of the information, content, services and/or products offered on the “Tiendeo” website and mobile application (or app) attributes the person (whether natural or legal person) as user by that very fact, user status being subject to prior, express, complete and unreserved acceptance of the terms and conditions of the legal texts that appear on the “Tiendeo” website and application (or app), consisting of:
- The legal notice https://business.tiendeo.com/en/legal-notice/
- The data protection policy https://business.tiendeo.com/en/legal-notice/
- The cookies policy https://business.tiendeo.com/#gdpr_cookie_modal
Therefore, the owner recommends that the user proceed to a careful reading of the terms and conditions of the indicated legal texts, which the user can freely access and has the right to print, download, or save in an electronic format at any time.
If the user does not agree with the content of the indicated legal texts, the user must refrain from accessing, browsing and/or using the information, content, services and / or products offered on the “Tiendeo” website and mobile application (or app).
Access to the “Tiendeo” website and mobile application (or app). is free, except for the cost of the connection through the telecommunications network provided by the access provider that the user has contracted.
4.- USER AND PASSWORD
In general, access, navigation and/or use of the information, content, services and/or products offered on the “Tiendeo” website and mobile application (or app) does not require prior registration of the user.
Despite this, it is possible that the use or contracting of some of the services and/or products of the “Tiendeo” website and mobile application (or app) is conditional on the prior subscription, registration or completion by the user of a registration form, through an access code composed of a user code (login or ID) and a password, freely chosen by the user for access to the account.
Therefore, in relation to the registration process and the processing of personal data requested for access to the account, the terms and conditions are defined in the personal data protection policy accessible through the following link info@tiendeo.com.
The User is solely responsible for the custody, diligent use, and maintenance of the confidentiality of the access code (login or ID and password), and of the account itself, and therefore undertakes to make diligent use of the same, to always keep it secret, not to share it, and to protect it from unauthorized use.
The user accepts to assume responsibility for all subsequent activities carried out from the user account by means of the user access code.
The user must notify the owner of the “Tiendeo” website and mobile application (or app) immediately and without delay, of any security incident related to the access or non-consensual use of the password and/or account, as well as any breach of security such as loss, theft or possible access by a third party to it, by sending an email to the following email address info@tiendeo.com.
The registered user may unsubscribe at any time, ending this condition as well as the rights and data associated with their account and its contents, through the following link https://www.tiendeo.com/privacy-settings or by sending an email to the following email address info@tiendeo.com.
The owner of the “Tiendeo” website and mobile application (or app) may also suspend, delete the account, and/or terminate the registered user, ending the relationship established between them and the user losing the rights derived from such status, the data associated with the user’s account and its contents, if the legal notice or the rest of the legal texts are breached.
5.- “TIENDEO” WEBSITE AND MOBILE APPLICATION (OR APP) RULES OF USE
The user agrees to make proper and good-faith use of the information, content, services and/or products offered by the owner or by third parties, in accordance with the Law, good practices, public order and the content of the legal notice and the rest of the legal texts.
In the same way, the user is obliged not to use the “Tiendeo” website and mobile application (or app), the information, the contents, the services and/or the products offered for purposes or outcomes that are illicit, harmful, or contrary to the content of this legal notice and the rest of the legal texts, or in a way that is detrimental to the interests or rights of the owner or third parties.
By way of example and without limitation, the user agrees not to use these for any of the following purposes:
- To engage in behaviour that is illicit, harmful, illegal or contrary to good practices and public order activities.
- To disseminate information, content or opinions that affect the dignity of the person, that are threatening, defamatory, vexatious, insulting, or discriminatory on the basis of race, religion, beliefs, age or disability. Among others, those of a racist, xenophobic, pornographic nature, those that promote terrorism or an attack on human rights, those which threaten minors, or those which threaten public safety or order.
- To destroy, alter, disable, interrupt, use fraudulently or in any other way, damage the information, content, services and/or products of the “Tiendeo” website and mobile application (or app), including installation of malware that could cause alterations or damage to the “Tiendeo” website and mobile application (or app).
- To use programs or devices in order to circumvent the controls, security measures, or passwords implemented by the owner.
6.- INTELLECTUAL AND INDUSTRIAL PROPERTY
- The user acknowledges that the “Tiendeo” website and mobile application (or app) is the property of the owner, who is the author or has the corresponding license over the information, content, services and/or products offered by the owner or by third parties, by way of example and without limitation on the following:
- The distinctive signs and symbols, such as the brand, trade names and logos,
- The appearance, presentation, the “look and feel”, the color and design combinations, as well as their structure, selection, arrangement and presentation,
- The source code, the object code, the computer programs, the multimedia products, the databases and other elements necessary for their operation,
- The texts, comments, messages, images, graphics, buttons, drawings, designs, sounds, audio, videos and photographs.
- Access by the user to the information, the contents, the services and/or the products offered by the owner does not imply or suppose on the part of the latter any sort of relinquishment of these, nor does it imply the transmission, total or partial transfer, or license of said intellectual and industrial property rights, nor does it confer on the user any right of use, alteration, exploitation, reproduction, distribution, public communication or transformation thereof, without the prior and express written authorization of the owner of said rights. .
- The reproduction, distribution, transformation and public communication, including the method of making them available, as well as the modification, alteration or decompilation of all or part of the information, content, services and/or the products offered by the owner, for commercial purposes or not, in any medium and by any technical means, is forbidden without the prior written authorization of the owner.
- The user is authorized to access, view, use, print, download and store the information, content, services and/or products offered by the owner exclusively for the user’s personal, private and non-profit use, this being without commercial purposes, as long as citation of the origin and authorship of the same and the copyright symbol and/or industrial property notes of the owners is maintained, for which the user agrees not to suppress or alter references to copyright, © and TM.
- The domains registered by Tiendeo Web Marketing SL cannot be used, except with prior express authorization, in connection with other non-Tiendeo products or services in any way that may cause confusion among our customers or discredit Tiendeo.
- The contributions of the user who submits or shares with the owner, such as ideas, projects, proposals, content, opinions, etc. by any means, format or technology, whether written, oral, sound, audio-visual, by email, fax, postal mail, social networks or any other means, grants the owner of the “Tiendeo” website and mobile application (or app) and for that very fact on the aforementioned contributions, without the need for subsequent additional requirements, a free license, with a non-exclusive, worldwide character, for all languages and for as long as current legislation allows its use, and to exploit the contributions for any end or purpose, including, by way of example and not limited to: the rights of exploitation, the fixation, reproduction, distribution, public communication, transformation, and translation or digitization, including making said contributions available to the public, commercial exploitation in any format, medium or technology currently known or that may be known in the future, in whole or in part. This license will include the authorization to incorporate and commercialize said contributions via any type of media.
Likewise, the user grants the right to assign and/or sublicense said contributions to third parties, without this being understood as an infringement on the moral right of the author thereof.
The user will be responsible for the authorship and originality of their contributions, as well as for the peaceful exercise of their use, for which the user is responsible for ensuring that their contributions do not infringe on the rights of third parties or violate any current legislation on intellectual and industrial property or business secrets, or that the contributions contain confidential or secret information protected by contractual agreements.
The user also assumes the obligation to ensure the owner and/or the owner’s representatives, partners, managers, attorneys, employees, etc., remain unharmed and free from any liability that may arise from the exercise of actions, judicial or not, that were caused by the violation of the rights of third parties or current legislation related to contributions.
For the purposes of preserving possible intellectual and industrial property rights or business secrets, in the event that any user or third party considers that there has been a violation of their legitimate rights due to the use of information, content, services and/or the products on the “Tiendeo” website and mobile application (or app) the owner must be notified of the circumstances, in writing, via dpo@tiendeo.com indicating:
- The personal identification data of the interested party who owns the rights allegedly infringed.
- The contents protected by intellectual property rights and their location on the “Tiendeo” website and mobile application (or app).
- The accreditation of the existence, ownership and validity of the aforementioned intellectual property rights.
- The express declaration in which the interested party is responsible for the veracity of the data and information provided in the notification referred to in this point.
7.- PERSONAL DATA PROTECTION POLICY
Personal data of users is processed through the “Tiendeo” website and mobile application (or app), so it is necessary that the user carefully reads the personal data protection policy that can be accessed at the following link https://business.tiendeo.com/#gdpr_cookie_modal, as well as the different informative clauses that accompany each of the different forms enabled for the collection of personal data, before use.
It is reported that, in any case, the personal data collected through the “Tiendeo” website and mobile application (or app), will be treated in compliance with the provisions of the General Regulations for the Protection of Personal Data 2016/679 and in the applicable Spanish legislation, Law 3/2018.
8.- COOKIES POLICY
The owner’s cookie policy can be accessed at the following link: https://business.tiendeo.com/#gdpr_cookie_modal
9.- LINKS POLICY
The owner makes links available to users for purely informative purposes, but without knowledge, control, endorsement or recommendation of the contents, products or services provided by the “Tiendeo” websites and mobile application (or app) to which external links are established.
Therefore, the owner does not assume any responsibility for any aspect related to the “Tiendeo” websites and mobile application (or app) to which external links are established from the “Tiendeo” websites and mobile application (or app).
Anyone who wants to include within their website a link to the owner’s website or mobile application (or app) must comply with the following conditions:
You must request authorization prior to the realization of the link and said authorization must explicitly state permission is granted.
- The link must be absolute and complete, that is, it must take the user to Tiendeo’s own address and must fully cover the entire extension of the home page screen. In no case, unless expressly authorized in writing by Tiendeo, should the webpage that includes the link reproduce in any form the Tiendeo website, include the Tiendeo website as part of its own website or within one of its own frames, or create a browser using any of the pages or contents of the Tiendeo site.
- No false, incorrect or denigrating statements or indications will be made accompanying the link, or contrary to the law, morals or good practice, about the owner, the information, the content, the services and/or the products offered, including its directors and employees.
- Links from pages that affect the dignity of the person, that are threatening, defamatory, vexatious, insulting or discriminatory on grounds of sex, race, religion, beliefs, age or disability, among others, or of a racist, xenophobic, pornographic, nature, promoting terrorism or an attack against human rights, threaten children or are contrary to public order safety are disallowed.
- The establishment of a link does not imply that any type of link or legal relationship is established or exists between both parties.
- The link will not contain any brand, trade name, establishment label, name, logo, slogan or other distinctive branding belonging to Tiendeo (except for those signs and symbols that are part of the same hyperlink to the page).
10.- SECURITY
The user must be aware that security measures on the Internet are not entirely reliable and that therefore, the owner cannot guarantee the absence of malware or other elements that may cause alterations in the user’s computer systems (software and hardware).
To enhance the use of the Internet safely and to avoid fraudulent situations of theft and impersonation of the user, it is important to take into account the following security recommendations that the user must apply:
- In no case will the owner of the “Tiendeo” website and mobile application (or app) or any employee, collaborator or supplier request from the user, (including by phone, SMS, WhatsApp, email, etc.,) access code login or ID and password information, personal ID or passport details, or other data such as credit card numbers, social security numbers, or information regarding the bank account linked to payments for services, etc.
- The User must be suspicious of a request of this type, and in no case should the respond. Instead, the user should immediately contact the owner of the “Tiendeo” website and mobile application (or app) via the email dpo @ tiendeo. com.
- Access to the “Tiendeo” website and mobile application (or app) of the owner must be performed by directly typing the address or url in the browser, it being inadvisable to perform access through a link, an email, or a web page that it not trustworthy.
- It is necessary to have antivirus protection activated, as well as to install all required browser updates and other programs utilised by the user.
- In order to increase your security when using the Internet, we offer you the following recommendations:
- Do not open e-mail messages of unknown origin, including any attachments, which may contain viruses and other malicious programs.
- Many email providers offer functions for the automatic elimination of unwanted e-mail (SPAM).
- Install an antivirus program and keep it constantly updated.
- Do not provide your personal data if it is not a trusted website. Financial data (credit card etc.) should only be provided in secure web environments (https protocol).
- Don’t use easy-to-guess passwords. Do not reuse the same password on different accounts. Do not save passwords written in documents on your computer.
- Periodically verify that your operating system is updated against the latest vulnerabilities detected.
- Always keep your Internet software updated (browser, email, messaging services).
- Install firewall software to prevent attacks on your computer (some operating systems include firewalls for free).
11.- ADVERTISING
The “Tiendeo” website and mobile application (or app) may host advertising content or be sponsored.
Tiendeo Web Marketing, SL cannot confirm the veracity of all the information that it publishes via commercial partners, nor can it guarantee the non-existence of errors. Therefore, it rejects all responsibility for any errors, omissions, inaccuracies or irregularity that may be present in advertising content or content from sponsors.
We invite you to notify us of any discrepancy between the information on the Tiendeo website and app and the information available in our partners’ stores and/or on their websites and apps, as well as the presence of illegal content, via the following email address: info@tiendeo.com
Advertisers and sponsors are solely responsible for ensuring that the material submitted for inclusion on the “Tiendeo” website and mobile application (or app) complies with the regulations that may be applicable in each case.
12.- SOCIAL NETWORKS
The owner uses social networks to advertise their services and/or products.
The user may join the groups that the owner has on different social networks, in such a way that when the user becomes a follower or fan of them, the user accepts the conditions of use and the privacy policy of the social network in question, as well as the legal notice and the rest of the legal texts of the owner of the “Tiendeo” website and mobile application (or app).
The corporate accounts of the owner’s social networks are the following:
- Facebook:
- https://www.facebook.com/TiendeoArgentina/
- https://www.facebook.com/TiendeoBrasil/
- https://www.facebook.com/TiendeoChile/
- https://www.facebook.com/TiendeoColombia/
- https://www.facebook.com/Tiendeo/
- https://www.facebook.com/TiendeoFrance/
- https://www.facebook.com/TiendeoItalia/
- https://www.facebook.com/TiendeoMexico/
- https://www.facebook.com/TiendeoPeru/
- https://www.facebook.com/TiendeoSverige/
- https://www.facebook.com/TiendeoJapan/
- https://www.facebook.com/TiendeoAustralia/
- https://www.facebook.com/TiendeoBelgium/
- https://www.facebook.com/TiendeoEcuador/
- https://www.facebook.com/TiendeoSuomi/
- https://www.facebook.com/TiendeoNederland/
- https://www.facebook.com/TiendeoNorge/
- https://www.facebook.com/TiendeoPortugal/
- https://www.facebook.com/TiendeoTurkey/
- https://www.facebook.com/TiendeoUK/
- https://www.facebook.com/TiendeoSouthAfrica/
- https://www.facebook.com/TiendeoOsterreich/
- https://www.facebook.com/TiendeoCanada/
- https://www.facebook.com/TiendeoDeutschland/
- https://www.facebook.com/TiendeoDanmark/
- https://www.facebook.com/TiendeoGreece/
- https://www.facebook.com/TiendeoSKorea
- https://www.facebook.com/TiendeoNewZealand/
- https://www.facebook.com/TiendeoPolska/
- https://www.facebook.com/TiendeoSingapore/
- https://www.facebook.com/TiendeoUSA/
- LinkedIn: https://www.linkedin.com/company/tiendeo
- Twitter:
- https://twitter.com/tiendeo_arg
- https://twitter.com/Tiendeo_Brasil
- https://twitter.com/tiendeo_chile
- https://twitter.com/tiendeocolombia
- https://twitter.com/tiendeo
- https://twitter.com/Tiendeofrance
- https://twitter.com/tiendeo_italia
- https://twitter.com/tiendeomexico
- https://twitter.com/TiendeoPeru
- https://twitter.com/Tiendeo_SE
- https://twitter.com/Tiendeo_Japan
- https://twitter.com/Tiendeo_AU
- https://twitter.com/Tiendeo_BE
- https://twitter.com/tiendeoecuador
- https://twitter.com/Tiendeo_FI
- https://twitter.com/Tiendeo_NL
- https://twitter.com/Tiendeo_NO
- https://twitter.com/tiendeoportugal
- https://twitter.com/Tiendeo_Tr
- https://twitter.com/Tiendeo_UK
- https://twitter.com/Tiendeo_SA
- https://twitter.com/Tiendeo_AT
- https://twitter.com/TiendeoCanada
- https://twitter.com/Tiendeo_DEU
- https://twitter.com/Tiendeo_DK
- https://twitter.com/tiendeo_GR
- https://twitter.com/tiendeoid
- https://twitter.com/Tiendeo_KR
- https://twitter.com/Tiendeo_NZ
- https://twitter.com/TiendeoPolska
- https://twitter.com/Tiendeo_SG
- https://twitter.com/Tiendeo_USA
- YouTube: https://www.youtube.com/channel/UCyhOuNQ7Lu6yAegUzzvYFiw
- Instagram: https://www.instagram.com/tiendeo/?hl=en
- Tiktok: https://www.tiktok.com/@tiendeo_app?lang=en
- Blog:
- https://business.tiendeo.com/recursos/blog/
- https://business.tiendeo.com/it/risorse/blog/
- https://business.tiendeo.com/fr/ressources/blog/
- https://business.tiendeo.com/en/resources/blog/
13.- TERMINATION OF TIENDEO CASHBACK SERVICE
A.- THE CASHBACK SERVICE AND ITS TERMINATION
Through the Application, and where appropriate through the website www.TIENDEO.com, TIENDEO has provided its Users with a service of economic incentives for the purchase of promotional products, published in the Application by manufacturers and consumer brands. TIENDEO has allowed its Users to earn money when buying certain products (published by the Partners in the Application or by TIENDEO) whose purchase has an associated economic reward, a “Promo”.
TIENDEO has decided to terminate the Cashback Service. So, from now on, TIENDEO will not provide its Users anymore with economic incentives for the purchase of promotional products and there will not be anymore, in the Application and in the website, promotional products allowing Users to earn money when buying them.
B.- REFUND DEADLINE
Until 30 April 2023, Users will have the possibility to redeem the cashback balance accrued until today.
If Users have reached the minimum redemption amount (please, see next paragraph in this regard) but do not redeem the cashback balance within 30 April 2023, then they will lose any and all right to such balance.
After 30 April 2023, Users will not be able to access their Cashback account.
C.- REFUND METHODS
If the User’s balance is equal to or greater than the minimum redemption amount, meaning equal or greater than the minimum amount indicated among the refund methods, the User may redeem his credit. The credit accumulated in the TIENDEO User Account has no value, monetary or of any other nature, if it has not reached the minimum described above.
Within 30 April 2023, the Users can redeem their balance according to the current refund methods which are:
Direct:
- Paypal (from 10€)
- Bank transfer (from 5€)
Gift card:
- Amazon (5€, 10€ or 20€)
- Decathlon (10€)
Donation:
- Médicos sin fronteras (5€, 10€, 20€ or 50€)
- Amnistía internacional (5€, 10€, 20€ or 50€)
- Fundació Mona (5€, 10€, 20€ or 50€)
- Movember (5€)
Exceptionally and in order to let Users redeem their credit since third parties do not grant gift cards or allow donations for a value between 5€ and 10€, TIENDEO has decided to allow Users to choose the bank transfer methods for balances higher than 5€ and lower of 10€.
D.- PERSONAL DATA
After the termination of the Cashback Service, the personal data provided by the Users for the sole purpose of participating to such service (including mobile number, bank account information, PayPal account and email address, if this last one is different than the one used for the login) will be maintained by TIENDEO for the periods legally established for the formulation, exercise or defense of possible claims and will subsequently be deleted, unless there is a cause for their retention.
14.- MINORS
The owner directs its services to users over 18 years of age, so those under that age are not authorized to use our services and/or products.
15.- EXCLUSION OF GUARANTEES AND LIABILITY REGIME
The user accepts that access to the “Tiendeo” website and mobile application (or app) and the use of the information, content, services and / or products offered therein, is carried out under their sole and exclusive responsibility, without the owner being able to guarantee:
- That the information is accurate, complete, updated or useful.
- The adequate speed of access, the availability, and continuity of the operation of the “Tiendeo” website and mobile application (or app).
- The absence of viruses or other elements that may cause alterations.
The owner excludes, to the full extent permitted by the legal system, any liability for damages of any kind that may be due or related to the information, content, services and / or products offered on the “Tiendeo” website and mobile application (or app), as well as the lack of availability or continuity of the operation of the “Tiendeo” website and the mobile application (or app).
The owner of the “Tiendeo” website and mobile application (or app), in compliance with the provisions of art. 11 and 16 of Law 34/2002, will actively collaborate in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene the applicable legislation, the rights of third parties, or are contrary to morality or public order.
The user assumes that the owner, where appropriate, may inform the administrative or judicial authorities of those facts that could constitute an illegal or harmful activity, without the need to previously notify the user, as well as prosecute the breach of this legal notice and the rest of the legal texts, exercising all the actions that may be required of it by law.
16.- FORCE MAJEURE
Not with standing the foregoing, the owner will not be responsible for delays or failures that may occur in the access, operation and operation of the “Tiendeo” website and mobile application (or app), of the information, the contents, the services and / or the products, as well as the interruptions, suspensions or the malfunction of the same, when they have their origin in failures produced by natural disasters such as earthquakes, floods, lightning or fires, situations of force majeure, situations of extreme urgency such as viruses , pandemics, wars, military operations, civil disturbances, strikes, lockouts or any other force majeure or act of God.
17.- INTERRUPTION, SUSPENSION AND CANCELLATION
The owner of the “Tiendeo” website and mobile application (or app) makes all reasonable efforts to guarantee the accessibility and availability of the website and the mobile application or app “Tiendeo” every day of the year.
However, it reserves the right to interrupt, block, suspend and / or cancel access to information, content, services and / or products on the “Tiendeo” website and mobile application (or app) without prior notice, at any time, for the following reasons (among others):
- By results of security, technical, operational reasons, maintenance, or force majeure.
- If the “Tiendeo” website and mobile application (or app) is used fraudulently or abusively.
- Due to breach by the user of the legal notice and the rest of the legal texts.
18.- MODIFICATION OF THE CONDITIONS OF THE LEGAL NOTICE
The terms and conditions of the legal notice and the rest of the legal texts are those in force since the date of the last update. They are subject to changes and updates continuously, so the published version may be different at each moment in which the user accesses the “Tiendeo” website and mobile application (or app).
The owner of the “Tiendeo” website and mobile application (or app) may at any time add, update, modify or delete the terms and conditions of the legal notice and the rest of the legal texts, modifications that will come into effect from their publication on the “Tiendeo” website and mobile application (or app) being applicable to all users from that date and onwards.
The owner of the website and the mobile application or app “Tiendeo” may at any time add, update, modify or delete the terms and conditions of the legal notice and the rest of the legal texts, modifications that will come into effect from their publication on the web and the mobile application or app “Tiendeo”, being applicable to all users from that date onwards.
19.- APPLICABLE LAW, JURISDICTION AND JURISDICTION
This legal notice and the rest of the legal texts will be governed and interpreted in accordance with Spanish legislation, to which both parties expressly submit and which will therefore be the only applicable law.
For the resolution of all disputes, discrepancies, controversies, questions or claims resulting directly or indirectly from the interpretation, compliance or non-compliance, execution, resolution or invalidity of this legal notice and the rest of the legal texts, both parties agree to submit to the jurisdiction and competence of the Judges and Courts of the domicile of the consumer and user, provided that it is located in Spanish territory and deals with the consumer and user.
Otherwise, the submission will be to the courts and tribunals of the City of Barcelona, Spain.
Version 2.0. Publish Date 01/03/2021
All rights reserved © (Tiendeo Web Marketing S.L., 2021 Barcelona)
DATA PROTECTION POLICY
1.- TIENDEO DATA PROTECTION POLICY
This data protection policy is applicable to all processing of personal data carried out by the person responsible, both through the website www.tiendeo.com and the “Tiendeo” mobile application (or app) as well as any other data processing carried out by Tiendeo Web Marketing S.L.
Therefore, before providing us with personal data, it is essential that you understand our data protection policy.
For any questions about the data protection policy, you can contact this email: dpo@tiendeo.com
The user declares to have been informed of this personal data protection policy, accepting the processing of personal data by the person responsible for the purposes described.
The applicable regulations are as follows:
- GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons.
- LOPDGDD: Organic Law 3/2018, of December 5, Organic Law on Protection of Personal Data and Guarantee of Digital Rights.
- LSSI: Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.
2.- THE IDENTITY OF THE PERSON RESPONSIBLE
The person responsible for data processing is Tiendeo Web Marketing SL, with CIF B-65488959, and address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona, email info@tiendeo.com, registered in the Mercantile Registry of Barcelona, volume 42,323, folio 117, entry 1.
3.- THE CONTACT DETAILS OF THE DATA PROTECTION OFFICER
The User can contact the Data Protection Officer through the following address dpo@tiendeo.com or by writing to the address of the person responsible for the attention of the “Data Protection Officer”.
4.- THE PROCESSING OF PERSONAL DATA
A.- MANAGEMENT OF CUSTOMER SERVICES
The following describes the processing of personal data that we carry out as the person responsible.
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the person responsible for the attention of the “Data Protection Officer”.
The purpose of the data processing: To establish, manage and execute the legal relationship with the client related to the contracted services or products, the provision of catalog promotion campaign services, offers and commercial promotions, as contracted by clients through subscriptions requested by end users, in compliance with legal, accounting, tax obligations and all those related or linked to the established legal relationship, answering users’ doubts or questions and for the management, control, administration, expansion, execution and improvement of the relationship.
The legitimacy of the data processing: The execution of a contract and the consent or legitimate interest of the person responsible, for the assumption of the processing of data for advertising purposes, profiling or automated decisions.
The data collected: Name, surname, ID, professional contact address, email, NIF.
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To those responsible for data processing (access that in no case will imply a transfer of data) when it is necessary to access your personal data for the provision of the services that the person responsible has contracted with said managers, who have signed a contract declaring responsibility for data processing.
Transfers: no international data transfers are made
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GRDP, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
B.- MANAGEMENT OF USER SERVICES
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the person responsible, for the attention of the “Data Protection Officer”.
The purpose of the data processing: To establish, manage and execute the legal relationship with the user of catalog promotion campaigns, commercial offers and promotions, loyalty cards and points management, contracted by our users through subscriptions requested by end users, as well as providing the services described, also through APP that enable service to the aforementioned end-user subscriptions based on their geolocation, as well as compliance with legal, accounting, tax obligations and all those related or linked to the established legal relationship, answering your doubts or questions and for the management, control, administration, expansion, execution and improvement of the relationship.
Advertising purpose: The data will be processed for advertising purposes to send the user advertising by any means, including email, sms, ems, mms, fax or equivalent means, of the products and / or services of the person responsible related to the provision of services related to promotional campaigns in the form of catalogs, offers and commercial promotions. The advertising purpose requires the user’s explicit consent, it being necessary to complete the subscription and provide consent through the confirmation email that Tiendeo sends. Personal data will be processed for the creation of profiles in order to provide the user with information about services and / or products adapted to their preferences and linked to Tiendeo.
Geolocated advertising purpose: The Tiendeo App uses mobile geolocation technology as well as the user’s profile to offer the most relevant offers for the user in relation to their geographical location, as well as to extract statistics.
The user must give location permission to use this functionality. Activating this permission will cause the device location to be used in the background. The user can deactivate this service by deactivating location permissions on their device at any time, and also re-enable it by the same means. If the user does not know how to deactivate this service from their mobile phone, they can send an email to info@tiendeo.com and we will assist them.
Features that use this background location permission:
Geolocated notifications (geofences): the user will receive a notification if their current location (provided they have given Tiendeo permission to access it) alerting them that they are within a specific proximity radius of a store with relevant offers.
The legitimacy of the data processing: The execution of a contract and the consent or legitimate interest of the person responsible, under the assumption of data processing for advertising purposes, profiling or automated decisions.
The data collected: unique identifier of the device, telephone company used by the device (if it uses a card), unique identifier of the user for Tiendeo (generated from the unique identifier of the device), brand and model of the device, geographical location.
Also includes your anonimized IP address (for anonimization we removed de last octet), the date and time
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Transfers: no international data transfers are made
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
C.- POTENTIAL CLIENTS
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the person responsible, for the attention of the “Data Protection Officer” .
The purpose of the data processing: Your personal data will be processed in order to answer your doubts or questions, derived from your contact with the person responsible.
The legitimacy of the data processing: The execution of a contract and the consent or legitimate interest of the person responsible, under the assumption of data processing for advertising purposes, profiling or automated decisions.
The data collected: Name, surname, ID, professional contact address, email, NIF.
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
D.- NEWSLETTER
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the person responsible, for the attention of the “Data Protection Officer”.
The purpose of the data processing: The sending of information, news, reminders and promotions that may be of interest to you, related to the activities of the person responsible.
The legitimacy of the data processing: provision of the consent of the interested party.
The data collected: email address, name and surname.
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
E.- PROVIDERS
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the person responsible, for the attention of the “Data Protection Officer”.
The purpose of the data processing: To establish and execute the legal relationship related to the services or products contracted with the provider, compliance with legal, accounting, and tax obligations, and all obligations related or linked to the established legal relationship, answer your doubts or questions, and for the management, control, administration, expansion, execution, and improvement of the relationship.
(Include here, where appropriate, the advertising purpose as stated in the clients clause)
The legitimacy of the data processing: The execution of a contract and consent, under the assumption of data processing for advertising purposes.
The data collected: Name, surname, ID, professional contact address, email, NIF.
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Transfers: no international data transfers are made
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
F.- SOCIAL NETWORKS
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the responsible person, for the attention of the “Data Protection Officer”.
The purpose of the data processing: registration and monitoring of the responsible person’s corporate social network accounts.
The legitimacy of the date processing: the consent given by the user when registering with the social network.
The data collected: the personal data provided by the user or the social networks when becoming a follower of them, such as name, surname, NIF, address, email and contact telephone number.
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Transfers: no international data transfers are made
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
G.- HUMAN RESOURCES
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the responsible person, for the attention of the “Data Protection Officer”.
The purpose of the data processing: Management of labor relations with employees.
The legitimacy of the date processing: the execution of a contract.
The data collected: Name, DNI, Social Security number, address, email address, phone/mobile number, marital status, place and date of birth, age, sex, nationality, bank account details, occupation, work experience, training and skills.
The recipients: In general, the person responsible will not transfer personal data to third parties, unless there is a legal obligation or we have the express consent of the interested party.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Transfers: no international data transfers are made
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
H.- RECRUITMENT
Identity of the person responsible: Tiendeo Web Marketing S.L., address at Plaza Pau Vila 1, Palau de Mar Building (local 4B), cp 08039 in Barcelona and email info@tiendeo.com
Data protection officer: The User can contact the Data Protection Officer through the following email address dpo@tiendeo.com or by writing to the address of the responsible person, for the attention of the “Data Protection Officer”.
The purpose of the data processing: management of the interested party’s candidature within published selection processes, or to other vacant positions corresponding to their professional profile that may arise in the future as part of the activities of the person responsible.
The legitimacy of the data processing: provision of consent by the interested party by way of registration in the recruitment process.
The data collected: name, surname, telephone number, email address, CV, cover letter, and any other personal data associated with the CV or professional profile.
Specifically, personal data may be transferred to:
- Public Administrations, Judges and Courts for the fulfilment of the legal obligations to which the person responsible is subject due to his activity.
- To financial entities for the fulfilment of the obligations derived from the contract between the person responsible and the interested party.
- To third parties in all those cases in which it is necessary for the development, fulfilment, execution and control of the contract between the person responsible and the interested party.
- To data processing managers (access that in no case implies transfer of data) when it is necessary to access the user’s personal data for the provision of the services that the person responsible has contracted with said managers, and with whom the personal responsible has signed a data processing management contract.
Transfers: no international data transfers are made
Storage periods: the person responsible will process the personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consent granted is not revoked. Once the relationship is terminated, the information will be blocked for the legally established deadlines that are necessary for the formulation, exercise or defense of possible claims and subsequently the data will be deleted, unless there is a cause for storage.
Rights: The interested party may exercise the rights of access, rectification, deletion, to request that the processing of their personal data be limited, to oppose the process, to request portability, not to be subject to profiling or automated individual decisions, and to revoke the consent given without retroactive effects, by sending a written communication to the address of the person responsible, providing the DNI or official document proving the identity of the interested party, and indicating the request or right exercised.
The interested party may file a claim with the Spanish Agency for Data Protection through the website www.aepd.es
The full text of the data protection policy, with the rest of the information in article 13 of the GDPR, can be consulted on the following website: https://business.tiendeo.com/en/legal-notice/
I.- LEGAL NOTICE EMAIL
This message and its attachments are addressed exclusively to the recipient. It contains confidential information that constitutes a business secret (law 1/2019, on business secrets), information that the person responsible has an interest in protecting, so its disclosure is legally prohibited. If you are not the recipient, you have received this email by mistake, or you are not authorized to access this email account, be aware that you cannot read, copy, save, disclose or make use of the information within this email, so we ask you to notify us by email at dpo@tiendeo.com as soon as possible, or forward it to the sender’s address before proceeding to delete the email and its attachments without reading them. Violation of this notice may lead to the commission of a crime of revealing secrets of article 197 and in adherence with the Penal Code (Law 10/1995).
In accordance with personal data protection regulations, we inform you that the personal data collected or generated during communication with the person responsible, such as the email address and any other information contained therein, will be processed by the person responsible for the purposes of managing your request, both within the framework of a commercial relationship (contractual obligation) or potential relationship, as well as in the event of receiving an email spontaneously from you (legitimate interest). The data will be kept as long as the relationship remains in force and, subsequently, as long as there are legal or contractual responsibilities. You can exercise the rights of access, rectification, deletion, limitation, portability and opposition via the address of the person responsible. For more information, you can review the data protection policy on this website https://business.tiendeo.com/aviso-legal/.
5.- PERSONAL DATA COLLECTED BY YOUR BROWSER, APP OR DEVICE
- Cookies
The Cookie Policy of Tiendeo S.L.U. is available here.
- SDKs
The SDKs that we use depend on the Operating System of your Device.
You may deactivate the tracking carried out by SDKs at any time in the "Settings" section within the main menu of the App and by deactivating the customization function, if you had previously activated it.
Shopfully Analytics is a first-party SDK that does not perform profiling and user segmentation activities. We use Shopfully Analytics to generate statistics regarding the use of our App, aimed at verifying that catalog readings and all the interactions by App are made by real users and not by bots. In this way we can guarantee the authenticity of the statistical reports sent to our Partners who request our Services.
You can deactivate the following SDKs at any time in the "Settings" section in the main menu of the App by deactivating the customization function if you had previously activated it.
Some SDKs, i.e., those provided by some Partners acting as autonomous data controllers, can be deactivated directly from the Partner's privacy policy. In such cases, next to the name of the SDK you will find the link to the privacy policy through which you can deactivate it.
On Apple Devices:
- AppsFlyer: https://www.appsflyer.com/
- Adjust: https://www.adjust.com/
- Apple Store: https://www.apple.com/app-store/
- GoogleAnalytics: https://analytics.google.com/
- GoogleTagManager: https://tagmanager.google.com/
- Localytics: https://uplandsoftware.com/localytics/
- Plot Project: https://www.plotprojects.com/
- Firebase: https://firebase.google.com/
- Google-Mobile-Ads-SDK: https://developers.google.com/admob/ios/download
- GoogleMobileAdsMediationFacebook: https://developers.google.com/admob/ios/mediation/meta
On Android Devices:
- Google Play Services Ads:
- Google Play Services Tag Manager: https://tagmanager.google.com/#/home
- Google Play Services Analytics: https://analytics.google.com/
- Google Play Store: https://play.google.com/store
- AppsFlyer: https://www.appsflyer.com/
- Facebook Android SDK: https://developers.facebook.com/docs/android/
- Facebook Audience Network:https://es-es.facebook.com/audiencenetwork/
- Plot Project: https://www.plotprojects.com/
- Firebase: https://firebase.google.com/
- Localytics: https://uplandsoftware.com/localytics/
- Adjust: https://www.adjust.com/
- AppsFlyer: https://www.appsflyer.com/
- Login Providers
We’re only using Facebook and Google login services in order to grant access to our apps and websites.
The following links contain the privacy policies of Facebook and Google and, with it, the information necessary to know how the providers process the personal data of Tiendeo users who use the aforementioned providers.
- Facebook: https://www.facebook.com/privacy/policy?_rdr
- Google: https://policies.google.com/privacy?hl=en-US
- Content that may be useful to you
If you want to block the visualization of Content that may be useful to you, you can use the AdChoice tool provided by the Digital Advertising Alliance or the AdChoice tool provided by the European Interactive Digital Advertising Alliance through this link: https://youradchoices.com
- Unique identifiers
If you do not want your Device to share Unique Identifiers with us, or if you want to reset them, you can do so by setting your Device accordingly.
If your Device runs iOS, go to "Settings", then "Privacy", then "Tracking" and deactivate the relevant button.
If your Device runs Android, go to "Google Settings" or "Settings", scroll down to "Google", then to "Ads", and select "Disable Interest Based Ads" or "Disable Ad Customization".
- Information about your location
If you do not wish to share Information on your location with us, you can disable location permissions from the settings of your Browser or from the settings of your Device (as regards your Device you may, alternatively, choose to enable geo-location only while you are using the App or, if your Device runs iOS, you may choose to enable geo-location only once). Disabling the permission to geolocate from the Device prevents us from determining Information about your location regardless of how it is determined.
In any case, you may choose to provide us only the zip code or the city for which you would like to be aware of relevant offers.
- Promotional communications on the Device
If you want to block or revoke the consent to receive promotional communications via push notifications, you can disable this permission or select the kind of content you want to receive by changing the settings of your Device.
To receive any kind of notifications the user should previously give the appropriate consent.
6.- HOW LONG WE RETAIN PERSONAL DATA
The Personal Data which we collect by means of tracking by means of SDK within the Apps which form part of Our Websites and Apps (which are mentioned in the previous point “The processing of personal Data”) are kept for 36 months from their gathering. This period of time is based on our legitimate interest and is necessary so that our algorithms can perform an effective personalization of our Services, including Content that may be useful to you, as well as in order to ensure that our activities is certifiable towards third parties (for example, our Partners).
The Personal Data we collect through the use of Cookies and Other tracking technologies within the websites that are part of Our Websites and Apps are kept for the period of time specified in the cookie policy, which you can find here.
Personal Data processed in compliance with the legal obligations to which we are subject is kept for the period required by law.
Personal Data processed to protect our interests and our users’ interests is kept until Spanish law allows us to protect our interest.
You can ask us for more information about our criteria and data retention policy by writing to us here: dpo@tiendeo.com
7.- CONTENT OF THE FOREIGN TRANSFER NOTICE
Our Services are available across the world. We ensure that the processing of your Personal Data by our Recipients is compliant with EU and Spanish law, to which we are subject. Transfers of Personal Data may be based on adequacy decisions or on Standard Contractual Clauses approved by the European Commission. For more information on where your data are located please write to us here: dpo@tiendeo.com
We are not doing a international transfers of personal data, all of our personal data information is inside European Union territories.
8.- SECURITY MEASURES
The person responsible has implemented the appropriate technical and organizational measures to guarantee an adequate level of security, as well as to avoid the loss, misuse, alteration and unauthorized access of the data provided by the user.
9.- QUALITY AND UPDATING OF PERSONAL DATA
We inform you that it is mandatory that you provide us with the personal data that we request, since the consequence of not doing so is that we cannot process your personal data.
The user also undertakes that the data provided to the person responsible are current, real, and true and therefore, to notify the person responsible of any update or modification thereof.
If the user communicates personal data of a third party, they are obliged to inform them in advance according to the terms of articles 13 and 14 of the GDPR, to obtain their prior, express and written consent and to process the data for the purposes authorized by the third party.
The User is solely responsible for any damage or harm caused to the person responsible or to third parties due to the processing of personal data of a third person, or their own, when they are false, erroneous, not current, inadequate, excessive or irrelevant.
10.- UNDERAGE PEOPLE
The contents of this website are aimed at people of legal age, so people under 18 years of age are not permitted to provide us with personal data.
11.- MODIFICATION OF THE DATA PROTECTION POLICY
The person responsible may update or modify the data protection policy at any time, in accordance with applicable legislation, new jurisprudence, or business practice, by publishing the modification on this website.